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Security Deposit
Will the Deposit Be Refunded to My Card?

Yes. Your security deposit will be refunded to your original payment method, where supported.

However, deposit refunds are not automatic. You must submit a withdrawal request through your WAHDAH account.

The Withdrawal option will become available 10 days after the vehicle return date, provided there are no outstanding charges, damages, traffic violations, or unresolved claims.

How to Request a Deposit Refund

Via WAHDAH Website:

  1. Log in to your WAHDAH account.
  2. Go to Profile → WaCash/Deposit.
  3. Select Withdraw.
  4. Enter the withdrawal amount and submit your request.

Via WAHDAH App:

  1. Log in to your WAHDAH account.
  2. Go to Profile → WaCash.
  3. Select Withdraw.
  4. Enter the withdrawal amount and submit your request.

Important Notes:

  • Refunds for credit or debit card payments will be processed to the original card, where supported.
  • Refunds for bank transfer payments will be processed to the designated bank account.
  • Processing times may vary depending on your payment provider or receiving bank.
  • Eligible WaCash funds may be used toward future bookings without waiting for the withdrawal period.

For further assistance, please contact our Customer Experience Team.

WAHDAH Team
12 Oct 2026 8:14 AM
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