WaCash is a wallet balance feature within your WAHDAH account that allows you to manage funds for eligible transactions, including booking refunds, cancellation refunds, security deposit refunds, and account top-ups.
Your WaCash account may display different types of balances depending on the status and availability of your funds.
Your Current Balance may include promotional credits, cash vouchers, or other non-withdrawable amounts. Therefore, your Current Balance may differ from the amount that is available for withdrawal.
Certain WaCash credits, including promotional or voucher balances, cannot be withdrawn and may only be used for eligible WAHDAH transactions.
| Type of Balance | Description |
|---|---|
| Current Balance | The total amount in your WaCash account, including both your Floating Balance and Available Balance. |
| Floating Balance | Funds that are not yet eligible for withdrawal, typically because they are still within the 15-day holding period. |
| Available Balance | Funds that are eligible for withdrawal once all applicable requirements and standard procedures have been fulfilled. |